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In this video, I'm discussing leaders' need to address institutional betrayal and moral injury in order to succeed. Too often, leaders are forced to face the consequences of institutional betrayal and moral injury. It can often result in expensive workers' compensation claims. If institutional betrayal is not addressed, these consequences can have a negative impact on a leader's career and the ability to lead effectively. This video discusses the consequences of institutional betrayal and how leaders can address them to achieve success. Moral Injury is complicated. It's usually involves betrayal and in business it extends to systems and the structure of those systems. It's no surprise therefore that today’s story is complicated, but so too is the subject matter so stay with me: Systemic and Structural Abuse of women fleeing intimate partner violence and dually being abused and injured at work is at an epidemic proportion and we aren't talking about it anywhere near enough, in order to put pressure on these institutions for care, help and change. This week Respect@work laws passed Parliament but how do we embed these laws that institutional betrayal ends. When someone is harmed, can the institution respond with care and compassion. Can it show servant leadership and build cultures of care across our workplaces All of these things throw women into poverty. Many are unable to recover from the added burden of structural abuse. Apart from the mental health injuries, structural abuse exacerbates involving the intersection of systems it is impossible for many to distance themselves from the urgent imperatives caused by economic abuse. Family law, workers' compensation, financial institutions. It goes on and on. Systems have been structurally set up to automate and compartmentalise women. Help is the last thing on these institutions' planning and policy agenda. Structural betrayal is toxic. The trauma is immense. Sometimes we experience the pain with eyes wide open. Other times, we can be blind to betrayal: we simply don’t see it, or refuse to see it, because the institution is that important to us. Or we put our job and career before the very people we are meant to serve. Whether we see it or not, it hurts us and it hurts others. Institutions, too, can be ruined by betrayal. Scandal after scandal eventually takes it’s toll and so the cycle of moral injury continues. People disengage and defect from institutions, corporations and indeed governments they cannot trust. Over time, we lose faith in the social compact, and in each other. At the moment our systems are very broken. We have to rebuild and design with a culture of human care. At the heart of everything we do. I hope you enjoy today’s conversation.

How to find meaning and purpose in life. In the Spirit of Things with Kathie Melocco delivers interviews with authors, influencers and everyday folk who have overcome adversity to discover meaning and purpose. We talk Self Care, mental health, second act careers, gender equity, ethics, moral injury, climate change, diversity, health and more. Each interview also explores what spirituality and self care means to each interviewee. We are all connected and this series talks to being human.

The inspiration for the Netflix film 'Worth,' starring Michael Keaton, Stanley Tucci, and Amy Ryan: the true story of the man put in charge of the 9/11 Victim Compensation Fund, and a testament to the enduring power of family, grief, love, fear, frustration, and courage. If you enjoyed the movie you will love the book - https://amzn.to/3VPxSju Kenneth (Ken) is the inspiration of the Netflix Film, 'Worth' and the man who was put in charge of the 9/11 Victim Compensation Fund. He was known as the Special Master. Just days after September 11, 2001, Kenneth Feinberg was appointed to administer the federal 9/11 Victim Compensation Fund, a unique, unprecedented fund established by Congress to compensate families who lost a loved one on 9/11 and survivors who were physically injured in the attacks. Those who participated in the Fund were required to waive their right to sue the airlines involved in the attacks, as well as other potentially responsible entities. When the program was launched, many families criticized it as a brazen, tight-fisted attempt to protect the airlines from lawsuits. The Fund was also attacked as attempting to put insulting dollar values on the lives of lost loved ones. The families were in pain. And they were angry. Over the course of the next three years, Feinberg spent almost all of his time meeting with the families, convincing them of the generosity and compassion of the program, and calculating appropriate awards for each and every claim. The Fund proved to be a dramatic success with over 97% of eligible families participating. It also provided important lessons for Feinberg, who became the filter, the arbitrator, and the target of family suffering. Feinberg learned about the enduring power of family grief, love, fear, faith, frustration, and courage. Most importantly, he learned that no check, no matter how large, could make the families and victims of 9/11 whole again. Even after finishing the disbursements for the 9/11 attacks, Feinberg was not finished. Feinberg’s firm became the go-to law firm to administer compensatory funds following other tragedies. The mass shootings at Virginia Tech University, Sandy Hook Elementary School in Connecticut and the movie theater in Aurora, Colo. The 2010 BP oil spill. Victims of clergy sexual abuse.

Dr Sarah Woodhouse talks about her book, You're Not Broken. The hidden trauma that holds back so many people. In one way or another, we all carry trauma. It can manifest as anxiety, shame, low self-esteem, over-eating, under-eating, addiction, depression, confusion, people-pleasing, under-earning, low mood, negative thinking, social anxiety, anger, brain fog and more. Traumas, big or ‘little’, leave us trapped in cycles of dysfunctional behaviours, negative thoughts and difficult feelings. Yet many people are unaware they’re stuck in old reactions and patterns that stem from their past traumas. Many of us are wary of the word and push it away instead of moving towards it and learning how to break free. Dr Sarah Woodhouse is a Research Psychologist who specialises in trauma and is passionate about helping people face this word and their past. In You’re Not Broken she teaches you what a trauma is (it’s probably not what you think), and how to recognise when, why and how your past is holding you back. She gently explains the pitfalls of ignoring awkward, upsetting episodes and how true freedom comes from looking back at your past with honesty. Then, sharing the latest research-based techniques and her own personal experience, she guides you towards breaking the trauma loop, reawakening your true self and reclaiming your future.

Rob Chesnut works with companies to help them develop strategies to drive integrity into their culture. He was, until May 27, 2020, the Chief Ethics Officer of Airbnb Inc., a role he took on after nearly 4 years as Airbnb’s General Counsel. Airbnb, Inc. is a $30 billion private global travel and payments company that operates an online marketplace and hospitality service for people to rent short-term lodging including homes, apartments and rooms, and to participate in local experiences. The company has over 4 million lodging listings in 65,000 cities and 191 countries and has facilitated over 500 million guest check ins. Rob is a graduate of Harvard Law School and the University of Virginia. He worked for 14 years with the U.S. Justice Department, including 10 years as an Assistant United States Attorney in Northern Virginia. As a federal prosecutor, Rob ran the Major Crimes unit and prosecuted a wide variety of cases, including bank robberies, kidnappings, murder, and drug trafficking organizations. He handled the prosecution of CIA, FBI and other employees of the intelligence community for espionage, including CIA employee Aldrich Ames. He is the recipient of the Justice Department’s John Marshall Award for litigation, and the CIA’s Outstanding Service Medallion. In 1999, Rob left the U.S. Attorney’s Office and moved to California to become eBay’s third attorney, handling a wide variety of litigation, IP and regulatory/compliance matters for the company globally. Rob was promoted to run the company’s North American legal division in 2001, and in 2004 he was promoted to eBay’s executive leadership team as Sr. Vice President of a newly created Trust and Safety department. As the founder and head of eBay Trust and Safety, Rob was responsible for overseeing all site rules and policies for the eBay global community of over 150 million users, and building the first ecommerce person to person platform trust and safety team. Rob and his team built eBay’s fraud detection and prevention infrastructure, and his team of over 2000 employees reduced reported fraud and counterfeiting activity on eBay’s 20+ sites by 60% over 4 years. Rob was eBay’s spokesperson for site policies and fraud, and he was interviewed in over 200 television, newspaper, radio, and magazine stories for his pioneering role in combating Internet fraud. He left eBay in the fall of 2008 to become the General Counsel of LiveOps, Inc. in Santa Clara, CA, and moved to Chegg in 2010 as the general counsel and the company’s first lawyer. Rob set up Chegg’s legal department, and as a member of the executive team helped transform the company from a physical textbook rental site to a multi-service digital learning platform. He led the effort to take Chegg public on the NYSE in the fall of 2013, where it enjoys a market cap of over $4 billion. Rob joined Airbnb in the spring of 2016, where he grew the legal team from 30 to over 150 legal professionals in 20 offices around the world. His team led initiatives to promote home sharing and address regulatory issues with local governments and landlords around the world. He was honored as one of the Financial Times Global 25 General Counsel in 2018. Rob developed a popular interactive employee program, Integrity Belongs Here, to help drive ethics throughout the culture at the company. Rob has served on a number of advisory boards for internet marketplace startup businesses, including Uber, Upwork, Turo, and Poshmark. He lives in San Francisco, CA, and spends his spare time playing basketball with his son and watching his daughter’s theatre performances.

We are all morally injured. There is no way to escape it. Eyal Press unpacks what it is to be human, to have soul injuries that go against our moral values and the concept of what is known as Dirty Work. His book Dirty Work is must read if you want to understand psychological safety and the importance of addressing systems https://amzn.to/3uv1w1Y Using three compelling case studies: Drone pilots who carry out targeted assassinations. Undocumented immigrants who man the “kill floors” of industrial slaughterhouses. Guards who patrol the wards of the United States’ most violent and abusive prisons Eyal Press offers a paradigm-shifting view of the moral landscape of contemporary America through the stories of people who perform society’s most ethically troubling jobs. As Press shows, we are increasingly shielded and distanced from an array of morally questionable activities that other, less privileged people perform in our name. The COVID-19 pandemic has drawn unprecedented attention to essential workers, and to the health and safety risks to which workers in prisons and slaughterhouses are exposed. But Dirty Work examines a less familiar set of occupational hazards: psychological and emotional hardships such as stigma, shame, PTSD, and mor